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Privacy Policy

Luna Alterations, operated by UXPILLOW LIMITED trading name Luna Alterations, with New Zealand Business Number (NZBN) 9429046649829, values your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect the personal information you provide to us.

1. Information We Collect

We may collect personal information that you voluntarily provide to us, including but not limited to:
- Name, contact information (email address, phone number), and address
- Measurements and alteration preferences
- Transaction details and payment information
- Communication preferences

2. How We Use Your Information

We use your personal information for the following purposes:
- To provide clothing alteration services and fulfill your requests
- To schedule appointments and communicate with you
- To process payments for services rendered
- To send you updates, promotional offers, and relevant information (if you've opted to receive such communications)
- To improve our services, website, and customer experience

3. Disclosure of Information

We may share your personal information with:
- Service providers and contractors who assist in operating our business
- Legal authorities if required by law or to protect our rights

4. Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, loss, misuse, or alteration. However, please note that no data transmission over the internet is entirely secure.

5. Your Choices

You have the right to:
- Access and update your personal information
- Opt out of receiving promotional emails
- Request the deletion of your personal information (subject to legal obligations)

6. Cookies and Tracking

Our website may use cookies and similar technologies to enhance your browsing experience. You can adjust your browser settings to manage cookies or disable them altogether.

7. Links to Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

8. Changes to Privacy Policy

We reserve the right to modify this Privacy Policy at any time. Updates will be posted on our website with the effective date of the changes.

9. Contact Us

If you have any questions about this Privacy Policy, wish to exercise your rights, or want to reach out for any reason, please contact us at hi@lunaalterations.com.

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Contact

Location: 7 Billington AvenueĊŒtara,
Auckland 2025

Phone: 022 354 5049

Email: hi@lunaalterations.com

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